Terms & Conditions

Terms & Conditions


Nobody likes the small print so we have tried to keep it simple and to a minimum.

Terms and Conditions

  1. In General

Back To Nature Ltd's General Terms and Conditions apply to all services. Once an order is placed with us, it becomes binding.

  1. Privacy Policy

Our privacy policy can be found at the Cookies and Privacy Policy page.

  1. Prices

All prices listed on our website are inclusive of VAT, and are listed in EUR. If we discover an error in the price of any products you have ordered, we will inform you as soon as possible, and give you the option of either reconfirming your order at the correct price or cancelling your order.

  1. Payment

We accept payment through Shopify pay and PayPal. Back To Nature never stores your card information. This means that your payment details are as secure as possible when you make a payment with us.

  1. Complaints

All complaints about product defects, incomplete or incorrect deliveries must be submitted in writing, within one week from date of original order. The address for correspondence can be found on our Contact Us page.

  1. Data Protection

All data required by us for order processing purposes will be treated as strictly confidential, and will not be shared with any third parties. Back To Nature Ltd will never store your card information.

  1. Returns

While we hope you are happy with your order, if for any reason you are not entirely satisfied with your online purchase, we will gladly offer you a full refund or exchange if you return the item within 7 days of delivery and we are happy with the condition of the returned item. Full details of our returns policy can be found at our Delivery and Returns page.

  1. Website Content

The Company has taken all reasonable steps to try to ensure the accuracy of all information contained on this Website.

The Company makes no representation and gives no warranty in respect of the information provided on this Website and we will not accept any loss or damage arising from reliance on information provided nor in respect or any error or omission.

  1. Product Information

We have taken reasonable steps to ensure the accuracy of the description of our products listed on this Website.

The information regarding our products is subject to change.

We reserve the right to amend any error appearing on this website and remove from sale any product without incurring any liability.

  1. Links to other websites and Products


Links to other websites are provided for the convenience of users. We are unable to provide any warranty regarding the accuracy or completeness of the content of such sites, or the reliability, quality or effectiveness of any products provided through external websites. A link to an external site does not imply an endorsement of the views, information or products provided or held by such websites.

  1. Health Information

The information on the Website should be used for guideline purposes only and should not be considered as medical advice or used to self-diagnose. We do not recommend the use of vitamin supplements, homeopathy, herbal products or any products purchased from Back To Nature Ltd in place of qualified medical advice. We recommend checking with your medical practitioner before taking any of our products, especially when taking prescription or other long-term medication. The products on the Website are not intended for purchase to cure or treat or prevent any ailment or illness and results are not guaranteed for any weight management products. Care should be taken when treating children, during pregnancy, or any ongoing disease or illness and we recommend you seek the advice of a qualified healthcare professional. Your use of any information or materials on the Website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through the Website meet your specific requirements. It is important that you read and understand the label/packaging of any product you purchase from Back To Nature Ltd before consumption or use. The onus is on you to ensure you are satisfied to consume the purchased product.

  1. Competitions, Raffles and Promotions.

Below are the rules that apply to all the prize draws that appear online or in store. In addition to these rules there may be special terms & conditions which are relevant to individual prize draws, this will appear as a link on the relevant prize draw.

  • Our prize draws may be promoted over several different websites simultaneously.
  • Persons connected with Back to Nature Ltd or any of the prize draw sponsors are ineligible.
  • Winners will be selected at random except where stated in the individual prize draw special terms and conditions.
  • Prizes must be claimed within 10 days of each notification being sent. If the prize is not claimed within 10 days the winner will be replaced by the runner up and the same process followed. Unclaimed prizes will be void after the second period of 10 days.
  • Void prizes may be included in subsequent special prize draws.
  • All prizes are subject to availability should any prize be unavailable, a prize of similar price or specification will be substituted. In some circumstances a cash equivalent will be offered where stated in the individual prize draw special terms and conditions.
  • Prize draw rules are subject to change.
  • By submitting information each customer agrees to receive offers on future promotions.
  • Promoter - unless otherwise stated the promoter of prize draws is Back to Nature Limited, Upper Main Street, Cavan Town, County Cavan.